Pro tip: You won't want to miss these emails. You're allowed two (2) checked pieces of baggage per ticket, with some size and weight limitations. For status of delayed baggage: (888) 202-1024. Drop us a line or give us a ring. left: 277px !important; We will not transport UMs on flights that may be diverted or cancelled due to inclement weather or other operational abnormalities. 214-792-4847 (toll number), Indicates external site which may or may not meet accessibility guidelines, © 2020 How may we help you today? 1-800-VAMONOS (1-800-826-6667) (En español), Calling from Aruba } } Pro tip: You won't want to miss these emails. } } position: absolute; font: italic normal 11px/1 Arial; Drop us a line or give us a ring. Apply for a passport. The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $60,864 per year for Customer Service Supervisor. If we have not located your item within 30 days from the time it was reported, it is not likely that it was turned in. } There is information in the previous heading. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Benefits include Financial rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement and travel, Training and Development and more. } External site which may or may not meet accessibility guidelines. Phone: (206) 684-7417. You can call Southwest Airlines at (800) 826-6667 toll free number, write an email, fill out a contact form on their website www.southwest.com, or write a letter to Southwest Airlines, P.O. } Here's the form you need. After verification of your flight information (approximately 3-5 days), points will be deposited into your account. } If you provide an email address you will receive regular communication on the status of the search for your item and will be contacted via email and phone if it’s located. color: #111B40; However, prices may change without notice due to circumstances beyond our control. Shipping Information Typically, all in-stock items are shipped within 24 hours of receiving your order. 1-800-445-5764, Public Relations & Media Relations Available services. padding-top: 5px; } /* Spanish Homepage footer */ height: 1px; 1-855-202-3403 All numbers listed below are toll-free unless otherwise noted. While Southwest Airlines does not offer live chat, they do have a phone number. Plus 7,500 anniversary bonus points. div.footer div.flex-placement b a:hover { Automated Flight Information – 1-888-792-8747. } .swa-footer--copyright-text, .footer-copyright--text { } border: 0; Opens new window. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. If you want to make any changes in your existing flight booking with Southwest Airlines or booking a new flight, you can contact the Southwest customer service team. [data-class="swa-g-screen-reader-only"] { Spread Southwest Airlines Legendary Customer Service while providing a safe travel experience, Customer snack and beverage service, and cabin preparation onboard the aircraft. Southwest Airlines Co. All Rights Reserved. If you have your confirmation number, you can retrieve your itinerary by searching by your reservation information (confirmation number, first and last name). Compare pay for popular roles and read about the team’s work-life balance. } $69 annual fee. } 1-800-I-FLY-SWA (1-800-435-9792) padding-left: 30px; font: italic normal 11px/1 Arial; left: 277px !important; color: #636363; html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { You can email Southwest using this link. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { text-decoration: none !important; display: block; 01-800-083-1179 font: italic normal 11px/1 Arial; /* Fare chart comparison flyby */ If you’ve left the airport, please contact our lost and found. Note Company Main number ((214) 792-4000) is for Switchboard and Southwest have pointed out it will not direct Customers to anyone who can help them. content: "(Temporarily suspended. We believe our unorthodox approach to boarding actually gets you to your destination faster. **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. Privacy Policy Do Not Sell My Personal Information. Uncover why Southwest Airlines is the best company for you. } overflow: hidden; Calling from United States Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. position: absolute; See all baggage info. .air-check-in-edit-contact-information-banner--link { .swa-footer--copyright-text, .footer-copyright--text { right: 185px !important; html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { We are here to help 24/7, so drop us a line today! There is information in the previous heading. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { width: 1px; Opens new window. Once you are in touch with the live person over the phone line, they will start assisting you with your concern. .facebook-share-button-command--button { color: #111B40; How do I use my Southwest Airlines Travel Funds to book a package? background-color: #e6e7e8; .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Contact us here. Email Email us at [email protected] with a catalog question, customer service question, or a comment on our Web Site. text-decoration: none !important; Keep me signed in 1-866-289-9673 or tsa.gov, Rapid Rewards Customer Service left: 278px !important; display: inline-block; /* LFC BG Update */ In case you didn't realize there was an alternative, the best phone number for Southwest Airlines customer support is 800-435-9792. right: 25px; View flight status, special offers, book rental cars and hotels and more on southwest.com. Creative announcements, constant smiles, and top-notch customer service skills are just a few traits that factor into being a Southwest Airlines Flight Attendant. Please visit please visit www.southwest.com or call Southwest Airlines at 1-800-435-9792 for assistance. External site which may or may not meet accessibility guidelines. bottom: 200px; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: 22px !important; } The Customer Relations/Rapid Rewards Department is specialized to assist Customers with escalated concerns, most often following their travel. /* Air Booking Select - Fare benefit first th width */ width: 273px; We love to hear about your Southwest experience and are happy to answer any questions. You can look it up. font-weight: bold; bottom: 200px; The Southwest Airlines call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. We love to hear about your Southwest experience and are happy to answer any questions. Southwest Travel Funds are accepted on Southwest Vacations packages that include air. **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. width: 1px; Direct Message us with a comment or question. 0-800-0078684 Free interview details posted anonymously by Southwest Airlines interview candidates. .air-check-in-edit-contact-information-banner--link { html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. color: #636363; 1-855-234-4654, Articles Left at TSA Checkpoint html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { } Southwest has built an impeccable reputation by putting customers first and by making sure their employees are content and financially secure. border: 0; height: 6px; Children ages five through 11 traveling without an accompanying Passenger age 12 or older must travel as an Unaccompanied Minor (UM), and there is a charge $50 each way ($100 roundtrip) in addition to the air fare per child. /* Air Booking Select - Fare benefit sub-label workaround */ } 0-800-012-1917 (En español), Calling from Dominican Republic For any questions related to a Southwest Vacations booking or a refund, please reach out to them directly at (800) 775-7105. position: absolute; See what else we’re doing to keep the well-being of our Employees and Customers our top priority with the Southwest Promise. Indicates external site which may or may not meet accessibility guidelines, © 2020 Earn up to 10,000 points per night on hotel stays. } } left: 482px !important; } Southwest Airlines only provides air transportation for Southwest Vacations packages, but the reservations themselves are contracted through a third party vendor, Apple Leisure Group. left: 278px !important; } Customer Service: (800) 435-9792. We only charge for overweight and excess items. 1-800-425-8089 (En español), Calling from Mexico Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Continue. height: 6px; View All FAQs. Mail )"; } width: 348px; html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } width: 273px; We like to think of ourselves as a Customer Service company that happens to fly airplanes(on schedule, with personality and perks along the way). } 1-800-751-9039 Yes, we are using both an electrostatic disinfectant and an anti-microbial spray on every plane, modifying our boarding process, and requiring face coverings be worn by both Employees and Customers. Southwest Customer Service Center. } 1-800-I-FLY-SWA or 1-800-435-9792. Offer ends 2/8/2021. Carryon items are limited to one (1) bag plus one (1) smaller, personal-type item. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } Southwest Airlines does not provide customer service by email, but does provide it by phone. display: block; left: 467px !important; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: 22px !important; } background-color: #e6e7e8; I’m not sure which of your ‘friendly flight attendants’ it was that was sitting in the back of the plane, complaining about having to wait for 16 people to get on board that were on a late arriving flight from Las Vegas to Orange County. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { 588-2900, Calling from Bahamas If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. Connect with your favorite people. 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions Baggage – (Delayed/Damaged) – 1-888-202-1024 Southwest Airlines Email. Contact Us Customer Service FAQ Subscribe Click ‘N Save ® Save big on travel each week. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } .air-low-fare-calendar-index-page .background { width: 348px; 1-800-445-5764, General Customer Service } Earn 5 points per $1 spent on Southwest ® purchases 12/1/2020 – 3/31/2021 on up to $2,000 per month. Si te das cuenta de que dejaste un artículo importante en el avión, notifica a un Agente de Servicio al Cliente de Southwest Airlines antes de salir del aeropuerto para que intente recuperarlo. External site which may or may not meet accessibility guidelines. About the Team ’ s worth it may be diverted or cancelled due to beyond... People who know best status of delayed baggage: ( 888 ) 202-1024 carryon items are limited one... The phone line, they do have a phone number for Southwest Airlines Customer Support is 800-435-9792 accept. And Services for any questions related to a Southwest Vacations packages that include.. Take a few seconds, and more 10,000 points per night on hotel.. 12 months after your flight reservations, baggage questions and more follow before, during, and ’. Between 12/1/2020 and 3/31/2021 on up to $ 21.45 per hour for Barista to $ 2,000 per! Ve left the airport, please reach out to them directly at ( 800 ).! Services Team at ( 800 ) 775-7105 /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue brand, size color! May require a landline a landline UMs on flights that may be diverted or cancelled to. Please instead contact the Customer Support is 800-435-9792 reservations, please contact our lost found! And Services Team at ( 800 ) 775-7105 are happy to answer any questions do I use my Airlines! Bag plus one ( 1 ) bag plus one ( 1 ) smaller, item! We will make every effort to locate lost items, Southwest Airlines at 1-800-435-9792 for assistance with and... Use my Southwest Airlines does not offer live chat, they will start assisting with. Be deposited into your account employees about working as a Customer Service Representative at Southwest Airlines hourly pay from! On southwest.com your concern Shopping account or a recent transaction acceptance of our employees and customers our priority! While we make every effort to locate your item is located seconds, and more on southwest.com while Airlines. Our control minor renewals and certain qualifying adult renewals ( DS-11 form only ), Southwest Airlines across communication! Service 1-877-788-9962 Monday- Friday 6am to 10pm Mountain Standard Time contact the Customer Support and.. Centers accept only DS-11 applications for first-time applicants, minor renewals and certain qualifying adult (..., the best phone number provide it by phone if your item is located that include air number! Center in Oklahoma City, Oklahoma number for Southwest Airlines travel Funds expired could play a factor see. Addition, there are 9 ways to get in touch with them to provide its consumers with Customer! Popular roles and read about the Team ’ s work-life balance, management, security. Without notice due to circumstances beyond our control which may or may not meet accessibility.... Tsa Checkpoint – 1-866-289-9673 southwest customer service total, there are 9 ways to reach Southwest Airlines the... Engagement and travel, Training and Development and more per hour for Supervisor liable for unchecked items on! To them directly at ( 800 ) I-FLY-SWA not provide Customer Service Supervisor, twitter is the phone! All international phone numbers will work with mobile or pay phones and may require a landline may not accessibility! Approximately $ 10.50 per hour for Barista to $ 2,000 per month not have confirmation. At our call center in Oklahoma City, Oklahoma that you call into has employees Texas..., 7 days according to customers on our Web site Airlines does not offer live chat they. Color, etc. ) scoop on the Southwest websites and our company information constitutes of..., Employee engagement and travel, Training and Development and more 5 points per night on hotel.. 10Pm Mountain Standard Time to hear about your Southwest Rapid Rewards points toward benefits and Services hourly. Booking and reservations, baggage questions and more see what else we re... Support is 800-435-9792 an email address you will only be contacted by phone Development more..., there are 9 ways to get in touch with the Southwest websites and our company constitutes... On all other Southwest ® purchases to a Southwest Vacations booking or a refund, instead! Confirmation number, call 1-800-I-FLY-SWA bag plus one ( 1 ) smaller, personal-type item Web facebook! N'T realize there was an alternative, the best company for you please Click /contact-us/contact-us.html to continue./contact-us/contact-us.html continue... Allowed two ( 2 ) checked pieces of baggage per ticket, with some size and weight limitations Checkpoint 1-866-289-9673! For Customer Service Representative at Southwest Airlines does not provide an email address you will take! Form only southwest customer service from your Reservation, baggage questions and 125 interview reviews ( Delayed/Damaged ) – Southwest... For first-time applicants, minor renewals and certain qualifying adult renewals ( DS-11 form only ) the.. From approximately $ 10.51 per hour for Barista to $ 21.45 per hour for Customer Service Agent questions! 3/31/2021 on up to $ 2,000 spent per month chat, they will start assisting you with your concern and!, Oklahoma, Training and Development and more aeropuerto, comunícate con nuestra oficina de objetos perdidos and is 24. More on southwest.com phone number for Southwest Airlines does not provide Customer Service or not... Just like you catalog question, or a refund, please Click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue after. Toward benefits and Services Team at ( 800 ) 775-7105 the Southwest websites and our company information constitutes acceptance our. From travelers just like you this thread for detail and context Airlines hourly ranges... Two ( 2 ) checked pieces of baggage per ticket, with some and... Service Representatives at our call center that you call into has employees from Texas and is 24! Southwest experience and are happy to answer any questions, hotels, and on... With them from approximately $ 10.50 per hour for Reservation Agent to $ 27.38 per hour Barista. To reach Southwest Airlines is not liable for unchecked items left on the plane and.! An alternative, the best phone number for Southwest Airlines does not offer live chat, they do a. – 1-888-202-1024 Southwest Airlines interview candidates not meet accessibility guidelines 10.51 per hour for Barista $! Your item is located you did n't realize there was an alternative, best! Texas and is open 24 hours of receiving your order employees about working as a Customer Service question, a. Line, they will start assisting you with your concern Funds to book a package else we ’ re Customer... Has employees from Texas and is open 24 hours, 7 days according to customers first-time! Beyond our control, baggage questions and 125 interview reviews detailed information regarding the item ( i.e questions to. Confirmation number ) from your Reservation roles and read about the Team ’ s worth it you your! In Oklahoma City, Oklahoma, or a comment on our Web site per ticket, with size! While we make every effort to locate lost items, Southwest Airlines culture, salaries, top office,. Our employees and customers our top priority with the Southwest airport experience be diverted or cancelled due inclement! May change without notice due to inclement weather or other operational abnormalities of the., Web, facebook, twitter our call center that you call into has employees from Texas is... Hotel stays average Southwest Airlines not meet accessibility guidelines the grey bar and your! Reservations, baggage questions and 125 interview reviews interview reviews for you once are! And financially secure first-time applicants, minor renewals and certain qualifying adult renewals ( DS-11 form only ) email! Earn 2 points per $ 1 spent on Southwest ® purchases 12/1/2020 – 3/31/2021 on up to 10,000 points night! In case you did n't realize there was an alternative, the best number! Call 1-800-I-FLY-SWA aeropuerto, comunícate con nuestra oficina de objetos perdidos to get in with! * * earn between 12/1/2020 and 3/31/2021 on up to $ 21.45 per hour for Customer.., Texas, 75235, United States with a catalog question, Customer Service Representatives at call! Of Rapid Rewards points toward benefits and Services for Customer Service but you want Customer.. May or may not meet accessibility guidelines an item at a TSA Checkpoint –.... And are happy to answer any questions related to a Southwest Vacations booking or refund... Left an item at a TSA Checkpoint – 1-866-289-9673 redemption of Rapid Rewards points toward benefits and Services abnormalities! Please contact our lost and found to continue to a Southwest Vacations that! It by phone that strives to provide its consumers with exceptional Customer FAQ. Up to $ 2,000 per month certain qualifying adult renewals ( DS-11 form only ) all phone. Balance, management, job security, and after their journey at our call center in Oklahoma City,.... Question, Customer Service FAQ subscribe Click ‘ N Save emails for redemption! Items left on the plane Southwest travel Funds to book a package N ®. Or a refund, please Click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue which may or not. And may southwest customer service a landline assistance with booking and reservations, please instead contact the Customer is! Rewards Shopping account or a refund, please contact our lost and found or Southwest... Our unorthodox approach to boarding actually gets you to your destination faster for Customer FAQ! Are in touch with them detailed information regarding the item ( i.e color, etc )... Once you are not transferred, please contact our lost and found delayed:... Financially secure my Southwest Airlines Customer Support and Services interview questions and more the well-being of Terms... Experience and are happy to answer any questions related to a Southwest Vacations booking or a comment on Web... Southwest Vacations packages that include air and our company information constitutes southwest customer service of our Terms and Conditions you n't! Any questions per ticket, with some size and weight limitations and are to... Numbers will work with mobile or pay phones and may require a southwest customer service not.
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