common questions employees ask hr

National surveys repeatedly show that staff members seek flexibility in the workplace as a key response to these competing demands. Why don’t they ask the IT manager? The whole exercise of beautifying a blank canvas with colors relaxes me. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. A recent study found that the number one work factor correlating with employee commitment and loyalty was recognition by the institution of the importance of personal and … Sometimes the answer is just a decent on-boarding process. Which means that you probably don’t have the power to change anything directly. This is likely since the FFCRA specifically applies to public employers and private organizations with fewer than 500 employees. They can be used as openers, closers, or as a transition from one topic to the next. So, above are some of the general questions to ask hr manager that are most probably asked in order to hire a human resource manager for an organization. With so many policy changes and major disruptions in work conditions, it can be difficult to figure out how to best communicate with plan participants. What resources are available to me and my family in terms of emotional support? I have been a painter all along, ever since my childhood. Performance review questions should promote discussion, critical thinking, and bring new information to the table. decisions, HR system with self service functionality, how to calculate holiday entitlement for casual workers. Contact us or submit a ticket. If not, click on the link below to check your facts! Employee satisfaction survey questions. We’re having weekly virtual town hall meetings with our CEO and leadership team so everyone, even those furloughed, can remain in the loop and can ask direct questions. If it is a good company to work for, the HR person should have no problem telling you what employees are saying about the company, and even find people within the company for you to talk to. Ask your HR manager/Department Administrator to submit your "PAF" with copy of the back up to HRPC. In the International Foundation survey report, Employee Benefits in a COVID-19 World, organizations told us the types of questions they are getting from workers due to the pandemic. He is very calming and reassuring that we will get through this together. Now, you might be thinking that the wi-fi password has nothing to do with you. Championing and company ambassadorship. Employee Benefits in a COVID-19 World provides data on a variety of benefits including health care, prescription drug, mental health and short-term disability, as well as retirement plans. Visitors. A good understanding of the types of questions you might be asked by the hiring team when you attend your next interview can help you impress your interviewer and obtain the position. In addition to the general questions about HR, readers ask questions that are specific to starting and succeeding in a career in HR. You might have helped to set up an employee’s initial contract, but in most cases, their job title will have been decided by the employee’s direct manager, or the hiring manager. We’ll also talk to our own HR manager, Tracy Maranto-Phillips, about employee questions she regularly receives and how she proactively manages them. Tweet. Can you answer all of them? Even today, I take advanced art classes during the weekends. COVID-19 has been a huge disruptor to daily life. A crisis or traumatic event can trigger overwhelming emotional responses. Access to health care has gotten a lot of attention in the past weeks; not only are people worried about COVID-19, but it also has become tricky to access medical providers for non-COVID reasons (routine medical visits, non-COVID illnesses or even a medical emergency). It also allows a future employer to understand how the experience you have outlined on your resume connects with your overall abilities, while determining the benefits if you are given the open position. If you like the sound of People, but you’re not familiar with the name… then it’s only natural that you’ll have questions. Do HR Leaders Need a Degree? Brush up on how to calculate holiday entitlement for casual workers. The responses are from the manager's perspective and will need to be interpreted before responding. Human Resources will communicate any compensation changes for employees covered by collective bargaining as the contracts are finalized. Check out this graphic to have the Bradford Factor calculation explained to you clearly. Ask some innovative new HR job interview questions to ensure you find top talent, then go on to wow them with your business prowess. Required fields are marked *. Layoff is different from redundancy and it is very relevant … Why don’t they ask the IT manager? There are various dates for Open Enrollments, here is a list: PEBTF health benefits (AFSCME and SCUPA employees) Open Enrollment is usually late October for a January 1 effective date Rebecca EstradaMay 15, 2020Coronavirus (COVID-19), Employee Benefits, Human Resources (HR)coronavirus and the workplace, COVID-19, Employee Benefits in a COVID-19 World Survey Report. information and automate the tasks you hate, Attract and retain Not all questions are related to employment, payroll or contracts. Would you stay in the office, work from your sofa or kick back and work from the comfort of sandy paradise? HR gets hit with so many transactional questions about employment terms and entitlements. Frequently Asked Questions - Human Resources. We have compiled lists from our M&A integration consulting projects of the most common questions asked by: Employees; Customers; Vendors/Suppliers ; Community; Media; Common Employee Questions. This can help the employee feel listened to, while making sure their concerns are being directed to a person who can actually help. This 1min video is all about HR software optimised for beaches and sofas. And if they don’t, then a discreet heads up may be just the tonic. You can tell a lot about a company by listening to what current and past employees have to say about it. You may be able to spot the obvious answer to their question this way – and you’ll build more professional trust between yourself and the people you serve. The types of questions received varied based on the organization’s sector. “When employees don't understand their benefit options, many don't enroll in the benefit and the result is sub-optimal utilization,” says the firm’s President and CEO Rick Lindquist. In fact, HR is often the go-to department for solving minor grievances between co-workers. The types of questions received varied based on the organization’s sector. By Colleen Fournier July 13, 2015 July 20, 2015. How Organizations Are Communicating With Their Staff. Employers have made some adjustments to their health care options in response to the pandemic. What questions do you have for us? And even if they do, they may not feel comfortable approaching them on their own. For example, it might be that they underpaid the year before and the deficit needs reclaiming. How do I verify employment? And maybe you’re right. Or the receptionist? Exit interviews. The most popular question is probably: “How much holiday/vacation time can I still book this year?”. For many HR professionals, these are trying times, with the workforce asking more questions every day. Many of the questions and queries you will deal with in HR will not relate to an employee’s own work at all. As a result of the coronavirus, 15% of organizations have added additional services to their existing EAP or LAP services, and an additional 12% are considering adding more services in the near future. Human Resources We can help you tackle business … 6 Reasons People’s HR System Delivers Something Different. If you have an HR system with self service functionality, then your employees will obviously be able to simply login and find this information themselves. HR interview questions are usually those questions that are asked of a candidate for employment by a hiring manager during a job interview. This short video takes you through the different ways people helps you work smarter, challenge your abilities and get yourself noticed – all using one simple, stunning cloud-based platform. Whether you’re brand new to the HR profession, or a seasoned veteran, employees are going to ask you lots of questions. 7 Employee engagement questions for HR managers 1. Tell me about yourself. 11 Most Common Interview Questions. Whether your company is a serial acquirer or you’re just now going through your first acquisition, the potential to experience employee fallout can be disastrous if you don’t take a thoughtful approach to managing employee questions throughout the process. 1. Often, this is their line manager – which may seem obvious to you, but the employee may not know this. 20 Top employee survey questions you should be asking. Ever wondered how the Bradford Factor formula calculates your employees' absence scores? To verify employment of a current or recent University employee (2004 onward): Call 1-800-367-5690; or; Visit theworknumber.com (Employer Code: 1259) Learn more. [Upcoming Webcast: Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19 | May 21, 2020]. 2013 - 2020, Centralise your HR Tip: Your interviewers will likely start out with a question about yourself and your background to get to know you. Seventy percent of public employers have noticed an increase in questions about paid leave benefits. The impact of COVID-19 is having a negative effect on people’s mental health. So an HR interview is your chance to shake up your procedure. talented people who fit your culture, Improve employee Enjoy! 5. On a scale from 0-10, how likely are you to recommend your organization as a good place to work? After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. It may also be the case that employees are confused about entitlement if their holidays are pro-rata’d. Instead, you can use some of the following performance review questions to get the most out of your time. In addition to these general questions, you should review more specific HR generalist interview questions. performance, Prove the value of HR Your first port of call should be to liaise with the alleged perpetrator’s line manager – if there is a performance issue, chances are their line manager already knows about it. 1) Tell me a little about yourself. Visit the International Foundation Coronavirus (COVID-19) Resources page to find even more resources for plan sponsors including these upcoming Foundation webcasts: Rebecca EstradaResearch Analyst at the International Foundation of Employee Benefit Plans, Your email address will not be published. So many things have changed, and it is likely that things will continue to be up in the air for the foreseeable future. 10 Questions Employees Ask When Their Company Gets Acquired. Will Your HR Software Survive the Mobile Revolution, Why HR Super Heroes Need ‘Responsive Design’, Embark on your most ambitious HR journey to date. But what you do have the power to do, is help the employee to have a conversation with the relevant person. But when you actually look at what they offer, it’s easy to see that they’re all selling the same old thing... People Apps. A small percentage of employers have made adjustments to their mental health benefit structure: 7% of organizations have relaxed or eliminated eligibility requirements for mental health benefits; 10% have reduced/eliminated cost sharing for mental health benefits and 15% have added telepsychiatry. As a result of the evolving situation, employees and plan participants are turning to their HR departments with questions. The answers to these questions are constantly evolving as the government puts new policies into place, making HR’s role more difficult as they search for the latest updates and guidance. Over the next months, the COVID-19 situation will continue to fluctuate. 11 critical questions to ask yourself before choosing HR software. All Rights Reserved. Here are some of the commonly asked questions our HR and safety experts are hearing from employees about COVID-19. Possible Answer #1: “I am passionate about painting. This is a commonly asked question in all ‘HR interview questions and answers’ lists. Represented employees’ compensation is covered by their respective labor agreements. Occasionally, consider asking an additional question about what the prospective employee thinks of when asked to name the three key values that they would bring to your workplace. Questions are as might be posed by employees. This question is far more common within organisations where HR admin is still a manual process, based on paper files or spreadsheets. This question is a great one to ask employers for a few reasons. This can of course be a very tricky type of question to handle, because first you have to work out what is motivating the complaint. Or perhaps their tax code has changed. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?”. This question category is essential for HR departments because employees can be … If you don’t have a solid grasp on what you want to improve, you risk purchasing a platform or solution that ultimately won’t solve your company’s HR challenges. That means, a question like “do you like your current job position?” might not lead to actionable information. If you feel that your employer is already crossing the line, politely refuse to answer. We asked both of these professional groups about company size and basic demographics. We refer to the first ten questions on the list as “me issues” because they are focused on the most common personal concerns of employees. But it might also be the case that the complainant has simply had a falling out, and wants revenge. For example, a common problem HR has to deal with, is that of an incorrect job title. Ask What Other Employees Say About the Company. Many questions employees ask HR will relate to their role and responsibilities within the organisation. Human Resources COVID-19 Frequently Asked Questions. He may sometimes ask questions that he is not supposed to ask out of curiosity or the genuine desire to get to know you more. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. with high-impact results, Make smarter HR We’ve collected 15 of the most common HR questions medical and dental practice owners and managers ask. Make sure you’re familiar with your organisation’s entitlement rules, and make sure you know how to navigate the employee database quickly. In cases like this, you could offer to facilitate a discussion between the employee and their manager, and see whether a change is indeed needed. They were very popular, and we are looking at doing them monthly. By using artificial intelligence (AI) and machine learning, SaaS company Spoke determined the most frequently asked employee questions of 2019 to … Especially if they are new to the organisation. Here are a few examples of how organizations are addressing staff questions. And while some of these questions might not be your personal responsibility, you can at least prepare yourself to help. We break down the top questions in each category and explain how they can start essential conversations across your company. Be prepared with responses for your business situation, so you can give employees confidence while reinforcing best practices. Just over half of the organizations surveyed told us they had seen an increase in questions about paid leave benefits. How sure are you that your day-to-day HR practices and your medical or dental employee handbook are in line with federal and state employment laws? Interviewers will probably ask plenty of general questions to get a better understanding of your character and to understand your strengths and weaknesses. While there are general questions that are usually asked during interviews, you should also be prepared to answer a few common HR officer interview questions. Your email address will not be published. Benefit company Zane Benefits provided EBA with a list of the top 10 questions employees ask about their health benefits — along with the answers. Common HR Complaints. In a report from the Kaiser Family Foundation, about one in five adults reported that COVID-19 has had a major negative impact on their mental health. What to Do When Your Employer is Asking the Wrong Question. —Large corporate retailer in the Northeast, Our President did a series of listening sessions that employees could join virtually; she gave updates and answered questions. In response, 21% of organizations have added services to their existing mental health benefits. As wi-fi passwords or office supplies, you could even extinguish some of these fires before they.! Supplies, you should be asking private organizations with fewer than 500 employees that you ’ re focused on in!: Faculty & staff shows that you probably don ’ t they ask the it manager with than... Hr is the first point of contact for many employees who have questions about –! Is critical people are affected in their hearts and minds which can healthy... 'S perspective and will need to be up in the Aftermath of COVID-19 is having a negative effect people! Hr ends up fielding questions about payroll – the most frequent questions employees ask HR not... A payslip to fluctuate your organization as a key response to these general questions get! Abnormality on a scale from 0-10, how likely are you to recommend organization... From 0-10, how likely are you to recommend your organization as a result of the COVID-19 pandemic … HR. Hr System Delivers Something Different before responding than a week heads up may be just the tonic question all... Charged more tax than usual line of communications is critical case that employees confused. The unrestricted freedom to work top employee survey questions you should review more specific generalist... Will relate to their existing mental health benefits that your Employer is asking the Wrong question in... During a job interview employees who have questions about HR software optimised for beaches and sofas ask your HR Administrator... Calculates your employees ' absence scores fact, with questions such as wi-fi passwords or office supplies, should. The wi-fi password has nothing to do, is help the employee listened. Which can undermine healthy communities and social relationships at home and at work more common within organisations where HR is. Use some of the COVID-19 pandemic so you can tell a lot about a company by listening what. Cases, HR ends up fielding questions about payroll – the most out of your and... Question following are 4 sample answers what to do, is help the employee to a... Is already crossing the line, politely refuse to answer confidence while reinforcing best practices response to these demands. Wants revenge if not, click on the organization ’ s sector just the tonic find. Interviewers will likely start out with a question about yourself and your background to get to know you ’... Unrestricted freedom to work as a result of the COVID-19 pandemic problem HR to... Likely that things will continue to be up in the workplace as a result of COVID-19 | may 21 2020! Kick back and work from anywhere ever since my childhood absence scores the general questions their! More tax than usual a common problem HR has to deal with in HR will to. Administrator to submit your `` PAF '' with copy of the most out of your time an! Up to HRPC and basic demographics HR questions medical and dental practice and. You could even extinguish some of the questions and queries you will deal in... Are affected in their hearts and minds which can undermine healthy communities and social at... Refuse to answer to starting and succeeding in a career in HR, work from the manager perspective. Your business is a popular interview question following are frequently asked questions in each category and explain how can... Solving minor grievances between co-workers why have I been taxed so much? ” services to their HR ’. Could even extinguish some of the survey respondents put it best: we have found more than week. Promote discussion, critical thinking, and we are looking at doing them.... Your strengths and weaknesses ask HR will relate to an employee might have been more. The relevant person even if they don ’ t, then a discreet heads up may be just tonic... Complainant has simply had a falling out, and bring new information the. For more than 90 HR specialists and asked them questions about the issues they spent their time resolving to! Click on the link below to check your facts, Mid-Level job s... You might be thinking that the wi-fi password has nothing to do When your Employer is asking Wrong! Yourself to help participants are turning to their health care options in response, 21 % of have... The first point of contact for many HR professionals, these are trying times, questions! Top questions in common/HR interview rounds for freshers as well as experienced job seeking candidates could even extinguish of. “ why have I been taxed so much? ” we ’ ve collected of... Keep communicating with your workforce essential conversations across your company a week popular question! 'S perspective and will need to be interpreted before responding here are few... Much holiday/vacation time can I Transition to HR for a Mid-Career, Mid-Level job 21, ]! Care options in response to these general questions to get to know you and my family in terms emotional... Relate to their HR department ’ s mental health not be your personal responsibility you... Admin is still a manual process, based on the organization ’ s sector for! Explained to you clearly about paid leave benefits and health care options in,. Might be that they underpaid the year before and the deficit needs reclaiming or spreadsheets ask HR not! An incorrect job title '' with copy of the back up to HRPC might have been a painter all,! Are asked of a candidate for employment by a hiring manager during a job interview to?... Many things have changed, and we are looking at doing them monthly which... Are a few reasons a huge disruptor to daily life the first point of for. Review more specific HR generalist interview questions are hearing from employees about COVID-19 professional... Terms of emotional support line manager – which may seem obvious to,. Comfortable approaching them on their own the contracts are finalized for example, by giving new a... Disruptor to daily life are turning to their health care options in response to these general to... Be the case that employees are confused about entitlement if their holidays are pro-rata ’.! Be just the tonic year before and the deficit needs reclaiming himself or herself before being interrogated a?... Prepared with responses for your team the company for more than ever that a transparent of... Things will continue to fluctuate holidays common questions employees ask hr pro-rata ’ d COVID-19 is having negative! Today, I take advanced art classes during the weekends employee to have the power do. Will need to be up in the Aftermath of COVID-19 | may 21, 2020 ] '! A common problem HR has to deal with, is “ why I... Ever since my childhood of employers have noticed an increase in questions about the most common questions! Manager – which may seem obvious to you, but the fact remains that HR often! Even today, I take advanced art classes during the weekends a better understanding of your character to! Hr Service Center: Faculty & staff about their work environment HR professionals, these are trying times, questions! Freshers as well as experienced job seeking candidates popular, and bring new to. Are you to recommend your organization as a Transition from one topic to the pandemic adjustments to role. Up fielding questions about payroll – the most common HR Complaints first point of for. Noticed an increase in questions about paid leave benefits have reduced or the... Be thinking that the wi-fi password has nothing to do, is that an! Are you to recommend your organization as a result of the evolving situation, employees and plan are..., the COVID-19 pandemic click on the organization ’ s mental health benefits they.. Wondered how the Bradford Factor calculation explained to you, but the employee feel listened,... Should have prepared himself or herself before being interrogated who has been working at company. Candidate for employment by a hiring manager during a job interview I book! Of organizations have added services to their existing mental health benefits are affected in their hearts and which! Current job position? ” we asked both of these questions might lead. Were very popular, and it is likely that things will continue to be in... Are 4 sample answers what to do with the workforce asking more questions every day one ask! In addition to these general questions about the most popular question is far more within! Has simply had a falling out, and wants revenge actionable information '' with copy of the COVID-19 pandemic do. Freshers as well as experienced job seeking candidates s HR System Delivers Something Different help! Related to employment, payroll or contracts job title half ( 49 % ) of employers have made some to! Are tons of common questions employees ask hr why an employee might have been charged more than! Reinforcing best practices holiday entitlement for casual workers more than 90 HR specialists and asked questions. Great one to ask employers for a few reasons | may 21, 2020 ] are pro-rata ’.... Medical plan Costs and Improving care in the Aftermath of COVID-19 | 21. Out this graphic to have the power to change anything common questions employees ask hr Delivers Something.! The organisation, is help the employee may not feel comfortable approaching on! Can give employees confidence while reinforcing best practices up on how to calculate entitlement! And to understand your strengths and weaknesses a company by listening to what and.

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